Last updated: 25th May 2020

General

Toolbee.co (the “Site”) is the website run by Nitsan Simantov.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email address (“Personal Information”).

We use your Personal Information only for providing and improving services and products offered by us, including the website itself and related social media websites and communications channels such as the email newsletter. By using the Site, you agree to the collection and use of information in accordance with this policy.

Communications

If you subscribe to the newsletter or other subscription, we may contact you with newsletters, marketing or promotional materials and other information that we see as being appropriate. You can unsubscribe at any time, by clicking the relevant link at the bottom of any of our communications. We use a high quality email marketing system, but if for some reason there is any problem with that link, simply reply to the email with the word “stop” and we will manually remove you from the list. Note that this may take longer.

Cookies

This website requires cookies to work properly and provide a good user experience.

Cookies are computer files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. With most devices, you can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

While you visit our site, we’ll track things like products you’ve viewed, your location, IP address and browser type. We’ll also use cookies to keep track of cart contents while you’re browsing our site.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. This website uses services from other companies, and those companies may also use cookies to track user data.

If you prefer to disable cookies on this site, and on others if you wish, the most effective way to do this is to disable cookies in your browser. (A browser is the software or app on your device that is usually used to view websites.) You could consult the help section of your browser, or look in the About Cookies website which offers guidance about most browsers.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as, but not limited to, Google Analytics, that collect, monitor and analyze this data.

Security and data

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third parties

ToolBee will never sell your personal information to a third party.

Toolbee currently uses Mailchimp as our email marketing platform. By subscribing to out newsletter, you agree that the information you provide will be transferred to Mailchimp (or a different email marketing platform, if we switch at a later date) for processing. Learn more about Mailchimp’s privacy practices here. If Toolbee switches over to a different email marketing platform, this page will be updated.

Toolbee Giveaways (sweepstakes, contests, or other similar promotions) may be run through the services of Gleam. When you sign up, your data is sent to Gleam in order for this Giveaway to function properly. You can read Gleam’s own privacy policy in this link.

Toolbee uses a service called a Content Delivery Network to speed up the loading of website pages. This means that some data is sent through Cloudflare’s servers. Cloudflare’s privacy policy can be found here.

Plugins

Toolbee uses plugins, which are small pieces of software that help the website function as intended. These plugins may also use cookies and track user data, as explained on this page.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. For example, videos from Youtube.com.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Purchasing

When you purchase from us, we may ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your communications
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

During the checkout, there is an option to save your credit/debit card information for quicker checkout in the future.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

We will also store comments or reviews, if you choose to leave them.

Who on our team have access

Members of our team may have access to the information you provide us to help with fulfilling orders and providing customer support. For example, the shipping manger can access order information such as your name, delivery address and purchase date. Team members do not have access to your credit card information.

Payments

When processing payments, some of your data will be passed to the payment processing provider, including information required to process or support the payment, such as the purchase total and billing information.

Changes To This Privacy Policy

This Privacy Policy is effective as of the date at the top of this page, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact

If you have any questions, please contact us.

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